How to Choose a Web Agency in Tunisia: The 12-Point Checklist

The wrong agency costs you a year and a rebuild. The right one becomes a long-term partner. This checklist is what we would tell a friend to check — including the uncomfortable parts.

1–3: Portfolio, results and references

1. Real projects, not mockups. Open the agency's work on your own phone. Slow? Ugly at 375px? Broken Arabic? Next.
2. Results, not just screenshots. A pretty homepage proves nothing. Ask: what did the site change for the client — bookings, sales, speed, rankings? We publish outcomes per project, because that is the only metric that matters.
3. References in your industry. A restaurant site and a clinic site solve different problems. Experience in your sector shortens discovery dramatically.

4–6: Process, pricing and contract

4. A written process. Discovery → planning → design → development → testing → launch → support. If everything is "we'll see", you will relive scope arguments weekly. Our 7-step process is public for a reason.
5. Transparent pricing. Fixed quote, defined scope, ~40% deposit, milestones. Ask what happens if you request changes — how many revision rounds are included?
6. A real contract. Deliverables, timeline, payment terms, IP ownership. No contract = no project. Read the terms before you sign any agency's.

7–9: Technical and SEO basics

7. Mobile-first reality. Most Tunisian traffic is mobile. Ask to test previous work on a slow Android phone — not the agency's showcase laptop.
8. Speed engineering. Ask for a before/after load time on a past project. A professionally built page should load in roughly two seconds on 4G.
9. SEO included, not "available". Meta tags, semantic structure, sitemap, schema markup, Google indexing — these belong in the base quote, not as a mysterious upsell. See how we approach SEO in Tunisia.

10–12: Communication, support and ownership

10. Language and availability. You will talk to this team for months. Arabic, French, English — whatever you think in, make sure they do too. Ask what support looks like after launch: response time, channels, what's included.
11. Training and handover. Can you update texts and images yourself? Will they show you how? A site you can't touch keeps you hostage.
12. You own everything. Code, domain, hosting, analytics, social accounts — registered in your name, handed over on request. If the agency registers your domain under their name, walk away.

Red flags

• "Guaranteed first page on Google in 30 days" — nobody guarantees rankings; real SEO takes months
• Full payment upfront, or no invoice
• No contract or a one-line WhatsApp "agreement"
• Portfolio of template demos with fake clients
• Refuses to give you admin access "for security reasons"
• Hosts your site on their personal account with no exit plan

Your 5-minute shortlist test

When you shortlist us, do the same: open our work, read what clients say in their own words, and build your project to see the pricing logic before you ever talk to us.

Frequently asked questions

Keep reading